Q1. What devices does eWeLink Cast support?
–Currently supports most of the Wi-Fi switches/sockets and some of the Zigbee switches, we’re working on adding more devices.
Q2. Why does my device(s) not show up on the configuration page?
–Please refer to Q1, lights, sensors and other devices will be supported soon.
Q3. How many Cast dashboards can I create?
–Currently you can create up to 5 dashboards.
Q4. Can I open different dashboards on different tablets at the same time?
–Yes, one eWeLink account can log into to the Cast page (https://cast.ewelink.cc) on multiple tablets at the same time, allowing you to display different dashboards on each tablet. The upper limit is 5 logins.
(Note: the eWeLink web does not support multi-device login)
Q5. Do I need to join the Advanced Plan if I buy a NSPanel Pro (or other eWeLink Cast based hardware) ?
–No, you don’t. The built-in Cast is part of a hardware product that you already pay for.